aasim@saeed:~$

EST. 2000 · CONTINUOUS OPERATION · ESSEX, UK

Raised on command lines.
Governing AI.

Twenty-five years of organisation-wide accountability for live service — from shop-floor ERP and 24×7 service desks built from scratch, to FCA-regulated digital-asset custody and LLM governance. Same operator, every era.

25yORGANISATION-WIDE SERVICE ACCOUNTABILITY
24×7SERVICE OPERATIONS BUILT & RUN
20+COUNTRIES, FOUR CONTINENTS
26LEGAL ENTITIES CONSOLIDATED
€1.5MANNUAL RUN-COST SAVINGS SUSTAINED
SERVICE HISTORY · CONTINUOUS SINCE 2000

Twenty-five years, by sector.

Employer names withheld out of discretion — available on request.

2021—

IT Service & Platform Operations Manager

REGULATED DIGITAL-ASSET CUSTODY (FCA) · LONDON, UK

Organisation-wide accountability for live service, platform operations and supplier governance; reporting to COO and CIO. Command major incidents, chair the Change Advisory Board, and provide executive assurance via service and operational-risk reporting.

2018—21

Independent IT Consultant

ADVISORY & PRODUCT DELIVERY · LONDON, UK

Stood up change governance, CAB practice, and incident and problem management for clients reshaping IT service operations; led product and project delivery in Waterfall or Agile to suit.

2009—17

Service Delivery Manager — ERP & Apps

GLOBAL LIFE SCIENCES / PHARMA (GxP) · SINGAPORE · APAC & EMEA

Led a team of twelve and governed strategic outsourcing partners; held the APAC & EMEA budget. Directed ERP consolidation across 20+ countries and 26 legal entities, sustaining ~€1.5M annual run-cost savings.

2008—09

Manager — ERP & MIS

INDUSTRIAL MANUFACTURING · RIYADH, SAUDI ARABIA

Built the MIS function from scratch — infrastructure, end-user computing, business applications and multi-site connectivity across production, sales and administrative sites.

2007—08

Deputy Manager — IT Service Centre, BCP & DR

PHARMACEUTICAL MANUFACTURING · KARACHI, PAKISTAN

Ran a post-merger IT integration across three countries; stood up an ITIL-aligned 24×7 service desk from scratch; acted as IT Head during management absence.

2002—07

Programmer, Systems Analyst & ERP Admin

GxP PHARMACEUTICAL MANUFACTURING · LAHORE, PAKISTAN

Implemented manufacturing and production-control ERP, integrated shop-floor systems, and built SOX-aligned controls and C-level BI reporting.

2000—01

Software Engineer

SOFTWARE SERVICES · LAHORE, PAKISTAN

Built business software including one of the first online accounting platforms aimed at UK SMEs.

CAPABILITY

Areas of capability

RES.01

Operational Resilience & Recovery

24×7 operations, major-incident command, disaster recovery and service continuity built so disruption is contained and recovered.

ITS.02

Enterprise ITSM / ITIL

End-to-end incident, problem, change, release and request to a standard external auditors can stand behind.

RSK.03

Operational Risk & Assurance

Risk tolerances and escalation paths, board-level assurance, audit and control governance across internal and external cycles.

VEN.04

Vendor & Cost Governance

MSP performance governance, strategic sourcing, cloud and vendor cost discipline, contract and renewal management.

REG.05

Regulated Environments

FCA · DORA · ISO 20000 · ISO 27001 · GDPR · GxP (GLP, GMP, GDP) · SOX-aligned controls.

AI .06

AI Governance in Regulated Ops

Use-case assessment, responsible-AI policy, and LLM integration into ITSM workflows within regulated environments.

BUILT · PERSONAL TIME

Regulated-AI compliance & ITSM reporting.

An end-to-end application that turns incident records into structured, audit-ready evidence and LLM-generated compliance gap analysis grounded in regulations such as DORA and FCA — cited, verifiable, and framed as drafts for human review, not automated decisions.

Outcome → practical, current command of the AI/LLM and cloud technologies I assess and govern.

STACK
PythonREST APIsPorts & adaptersField-level encryptionTamper-evident auditSSO — OIDC/SAML/SCIMGoogle Cloud RunNeon PostgresCloudflare
MACHINE-READABLE

This CV has an API.

Served from the edge by Cloudflare Pages Functions — built and deployed personally. Try it from any terminal:

LIVE ENDPOINTS · CORS OPEN · NO AUTH

$ curl https://aasimsaeed.com/api/status
{
  "service": "Aasim Saeed",
  "status": "operational",
  "available_for_roles": true,
  "in_service_since": 2000,
  "regimes": ["FCA", "DORA", "GxP", "ISO 20000", "ISO 27001"]
}

$ curl https://aasimsaeed.com/api/cv   # full CV as JSON Resume
STANDARDS

Certifications and standards

CISAPMPMCSDITIL v3ISO 20000ISO 27001ISO 9001GxPSOX-alignedLean & Six Sigma
CONTACT

Start a conversation.

Roles, advisory work, or a copy of the full CV. Every message reaches me directly.

[email protected] linkedin.com/in/aasimuk